Thursday, October 27, 2005

Apple to replace any 5G iPods that exhibit hardware failure

In an effort to improve both customer satisfaction and the quality of its music players, Apple for a limited time will replace any fifth-generation iPod (video) player that exhibit signs of hardware failure, with little-to-no questions asked.

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In a message to its channel partners this week, the iPod maker told authorized service providers to replace fifth-generation iPod products that exhibit "any type of hardware failure," including "those that would normally be classified as abuse."

"For a short period of time, Apple will be evaluating all forms of hardware failure on the recently announced fifth-generation iPod," the company said. Nowhere in the message did Apple indicate that there were any known or serious issues currently effecting the players. Instead, the company's move appears to be a preemptive measure. Full Story